Warehouse Support Coordinator

We are looking for a reliable and proactive Warehouse Support Coordinator to join our warehouse and packing team in Redhill. This role is key to ensuring the smooth day-to-day handling, date coding, picking, packing, and dispatch of chilled and frozen products while maintaining the highest standards of food safety, quality, and warehouse operations.

Job Title: Warehouse Support Coordinator

Shift Pattern:  Monday to Friday Office Hours 7.30 – 4.30

Location: Granville House, 9 Wells Place, Redhill, RH1 3AS

Salary:  £30,450 per annum 

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good – great quality, tasty and affordable food that people love to eat.

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better.

Here in Battersea we have the largest collection of British farmhouse cheeses in the UK. We slice and dice these cheeses to the liking of our customers.

What You’ll Be Doing

The successful candidate will work closely with the Supply Team and Warehouse Manager to support the movement of stock from frozen to chilled environments and ensure products are accurately prepared and dispatched to customers and third-party logistics providers.

• Liaise with the Supply Team regarding required defrost stock.
• Use Cloudsuite (M3) to pick, pack, and dispatch products.
• Work as part of the packing team to date code products from frozen to chilled stock for onward dispatch.
• Apply outer case labels and pallet labels accurately.
• Remove retail packs from outer cases and load onto conveyor systems.
• Retrieve retail packs after date coding and repack into outer cases.
• Re-seal outer cases and stack pallets in the correct configuration.
• Wrap pallets securely and apply depot tape.
• Assist with frozen and chilled product receipting.
• Construct outer cases as required.

• Assist with date code checks and product temperature checks.
• Ensure compliance with all BRC standards, processes, and procedures.
• Follow all Food Safety policies and procedures relating to the handling of food products.
• Maintain awareness and compliance with all Health & Safety and Fire Safety procedures.
• Use all appropriate PPE whilst working in warehouse and packing areas.
• Follow mechanical handling equipment procedures once trained.
• Participate in regular cleaning and tidying of the packing room and warehouse to maintain a safe working environment.
• Support depot stock takes when required.
• Carry out additional duties appropriate to the role as requested by management.
• Maintain a smart and professional appearance, ensuring company-issued clothing is clean and tidy.

What we’re looking for

• Good verbal English communication skills.
• Good understanding of warehouse operations and processes.
• Experience using M3 / Cloudsuite systems preferred.
• Strong communication and numeracy skills with a high level of accuracy.
• Understanding of warehouse Health & Safety requirements.
• Manual handling experience essential.
• MHE/Bendi licence preferred.
• Experience supporting or motivating teams is advantageous.
• Reliable and dependable.
• Excellent timekeeping and attendance.
• Positive attitude and team-focused approach.

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

Financial & Lifestyle Benefits

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave (including bank holidays) with the option to purchase extra
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites

Health & Wellbeing

• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme  to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: 

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.