Technical Services Assistant


 Join Our Technical Team at The Compleat Food Group!


We are recruiting for a Technical Services Assistant to join our team.


To ensure that the Management Team, working within Riverside are aware of their responsibilities and targets with regards to food safety, authenticity and legality. Managing internal auditing, providing support and training for production. This role will be a support function for the site and will develop the necessary internal/external relationships to ensure that the site is recognised as being forward thinking in terms of Food Safety, Quality and Authenticity.  To provide support to Technical Services Manager on projects that will ensure all QMS and compliance is successfully within the Riverside Bakery.  


Why The Compleat Food Group?

At The Compleat Food Group we never just make food. We make food to feel good, taste good and do good for everyone. Our aim is to delight our customers and consumers every day, creating the best possible foods for shoppers needs and budgets.


We value everybody who works in our organisation. Everyone is treated with respect and encouraged to thrive and develop. Together we will become number one for culture.


Location and shifts: Nottingham, Monday – Thursday: 8:30am – 5pm and Friday: 8:30am – 4pm

Salary: £35,000.00 annually 


Your Duties Will Include:

  • Internal audit management and non-conformances close outs
  • Complete delivery artwork checks to ensure packaging delivered is correct for the legal compliance.
  • Managing document control database.        
  • Issuing updated/ new documents to the appropriate departments
  • Maintenance of the specific risk assessments where required.  
  • Auditing of BRC and customer standards
  • Auditing procedures/ SOP’s
  • Supporting production on all Technical related issues & escalating any issues where required
  • Reporting on key KPIs, analysing trends and looking for ways to improve KPI results, working with Production where appropriate
  • Maintenance of electronic data systems/ customer portals 
  • Ensure PAS documentation 
  • Database updates relating to raw materials and products with claims 
  • Raw material management for site (Gluten Free) Allergen and Raw material risk assessment. 
  • Participate in customer audits and visits
  • Quarterly and annual reports for the management reviews. 
  • Annual RSPO and soya meal reporting
  • RSPO management 
  • Cover for Technical Admin/ Technical Services Manager when required. 



Your Skills and Experience:

  • Experience of working in a food manufacturing environment
  • Experience within technical admin role ideally retailer experience
  • Experience with raw material management 
  • Previous experience with QMS system e.g. writing technical procedures / document control.



  • Food safety Level 3 – preferred
  • Internal Auditing Training 
  • HACCP Level 3 – preferred 
  • Understanding of retailer Code of Practice & BRC requirements
  • Previous food industry experience



  • Enjoy 33 days holiday (inclusive of bank holidays)
  • Training and career development
  • 2 Employee Volunteering Days per year
  • Online and High-street retailer discount scheme and well-being portal
  • Employee well-being and community support groups
  • Charity Initiatives and Team events
  • 24/7 Access to Grocery Aid
  • Secure your future with our company pension plan



Join us on our mission to create food that makes people and the planet feel good.


The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.

We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do.


Recruitment Agencies:

We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies.