Quality Assurance Manager

Quality Assurance Manager 

We have a new opportunity to join The Compleat Food Group as a QA Manager, supporting the growth of our Palace Culture production! You'll be part of a small, close-knit team as key Technical lead for our vegan cheese manufacturing at Redhill.

About The Compleat Food Group

At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good – great quality, tasty and affordable food that people love to eat. 

We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice.

With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better. 

Location: Redhill, RH1 3AS

Hours: Monday – Thursday, 8:30 – 17:00, Friday, 8:30 – 16:00

Salary: £45,000 – £50,000

Your Duties Will Include:

• Drive the Technical agenda at site and help overcome food safety challenges 
• Organise and manage internal, external, 2nd and 3rd party audits or visits, including corrective or preventive action close-outs
• Stay up to date of current technical information in food manufacturing 
• Monitor GMP, Glass & Plastic standards and complete inspections
• Drive factory hygiene and quality standards
• Maintain and review the HACCP, TACCP and VACCP plans
• Lead the Food Safety and Quality meetings 
• Maintain Quality Management System
• Oversee the NPD process, ensuring Technical integrity is maintained, correct processes are followed and product information is safe, legal and correct 
• Prepare, issue and maintain procedures, policies and working sheets for new and existing products
• Train and develop the production team on food safety and quality requirements; maintain the training matrix 
• Control label changes/promotion/seasonal changes
• Raise and support complaint investigations or non-conformances
• Organise product samples for internal and external testing
• Complete micro analysis trending and performance.

Knowledge, Experience and Skills:

• Technical experience working in the food manufacturing sector – fermentation or cheese experience desirable 
• Level 3 HACCP and Level 2/3 Food Safety & Hygiene 
• Strong attention to detail and accuracy
• Ability to work independently and push Technical boundaries for Food Safety challenges 
• Must be able to communicate effectively and work well with others as part of a small team
• Good English (written, verbal) and good basic numeracy
• Ability to work in an organised, methodical manner.
• Ability to understand and apply the requirements of current applicable food legislation, BRC Global Standard, and customer codes of practice.
• Able to coach on procedures and process, when non-conformance is identified

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

Financial & Lifestyle Benefits

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave (including bank holidays) with the option to purchase extra
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites

Health & Wellbeing

• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts 

• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme  to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: 

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.