Quality Assurance Manager

Quality Assurance Manager
Location: Battersea (Fully On-Site)
Reports to: Head of Technical
Salary: £55,000 – £60,000 per annum + Benefits
Contract: Full-Time, Permanent
Company: The Compleat Food Group

Are you an experienced quality professional with a strong background in food manufacturing? The Compleat Food Group is looking for a Quality Assurance Manager to join our Technical team at our Battersea site. This is a fantastic opportunity to take the lead on all things QA, ensuring our products consistently meet the highest standards of safety, legality, and quality.

About the Role

As Quality Assurance Manager, you will oversee the site’s Quality Management System, lead internal audits, and play a key role in external inspections and customer communications. You’ll manage a dedicated QA team and drive continuous improvement initiatives across the site to enhance product quality and compliance.

Key Responsibilities

• Maintain and continuously improve the site’s Quality Management System in line with BRC, customer, and internal standards.
• Lead technical and quality improvement initiatives to reduce complaints and ensure consistent compliance.
• Ensure robust QA team structure and shift coverage.
• Conduct and coordinate internal audits (systems and GMP) with timely corrective actions.
• Investigate and manage customer complaints and site non-conformances.
• Lead external audits and customer visits, ensuring full audit readiness.
• Collaborate with suppliers and service providers on technical matters.
• Support product trials, validations, and ensure site hygiene and pest control standards are met.

What We’re Looking For

• Level 3 Food Safety and Hygiene (required)
• Level 3 HACCP
• Strong knowledge of hygiene practices and chemical safety
• Proven experience in a technical/QA role within food manufacturing
• Leadership experience managing a QA team
• Confident using Microsoft Word and Excel
• Excellent communication, organisational, and problem-solving skills

Why Join Us?

At The Compleat Food Group we’re on a mission to create tasty food that’s better for people and the planet — we call it ‘Food to Feel Good’.

We pride ourselves on being a business that gives equal emphasis to HOW we operate as well as the financial results we achieve.

Our 5,500 (and growing) fantastic people make this possible. They are passionate about creating delicious products for UK consumers, leading retailers, and our exciting, market-leading brands, including Wall’s Pastry, Vadasz, Squeaky Bean, and Unearthed.

Benefits to Include:

• 33 Days annual leave
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme 
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
• Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
• Online Wellbeing benefits
• Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
• Holiday Discounts via Online Retail Discount

The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive. We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do. 

Recruitment Agencies We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies.

Ready to make a Compleat impact?
 Apply today to join a company where your expertise will be valued, and your contribution will make a real difference.