Operational Excellence Coordinator

Join Our Operational Excellence Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for an Operational Excellence Coordinator to join our dedicated and professional team in Middlesbrough!

Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Role Details:

Working Hours: Monday – Friday, 8:30am – 5pm

Role Type: Permanent, Full Time Role

Location: Middlesbrough

Salary: Up to £30,000 – £32,000 per annum depending on experience

Your Duties Will Include:

• Conduct site diagnostics and assessments to identify improvement opportunities aligned with the annual budget cycle.
• Communicate identified opportunities to the Site Leadership Team and BU Operational Excellence (OE) Manager to support opportunity-based target setting during budget planning.
• Lead the Funding for Growth (FFG) agenda, ensuring all improvement activities are tracked and associated benefits are accurately measured.
• Manage and deliver high-complexity or cross-functional site improvement projects.
• For prioritized site opportunities, establish project teams, develop clear project charters, and coach teams to deliver successful outcomes.
• Ensure robust governance structures are in place for all site improvement initiatives.
• Implement and sustain the Site Integrated Management (SIM) and Business Performance Management processes to drive effective performance management at all organizational levels—covering handover, SIC, daily, weekly, and monthly reviews in line with central blueprint standards.
• Champion best-practice Operational Excellence tools and methodologies (e.g., SIM, 5S, PSG, TPM) through design, coaching, and staff training to eliminate waste, reduce non–value-added activities, and align processes with central standards.
• Cascade central Continuous Improvement (CI) programs, adapting them to meet local site requirements.
• Conduct Operational Excellence maturity assessments in accordance with centrally defined processes and ensure corresponding site improvement plans are in place and actively progressing.
• Foster a strong Continuous Improvement culture by embedding leadership process confirmations across the site as part of Leader Standard Work.
• Define competency requirements for key roles and perform training needs analyses to develop and maintain a site-wide Operational Excellence competency plan.
• Based on the training needs analysis, ensure employees receive the necessary training, achieve required competency standards, and are effectively audited and certified.

Your Skills and Experience:

• Bachelor’s degree in engineering / manufacturing/ food / feed or technical field.
• Experience of working within a manufacturing factory
• Experience with Operational Excellence programs (Lean, TPM, 6 Sigma…) with associated certification preferred
• Trainer experience
• Good level of English in writing and speaking – French is a plus
• Proven record of delivering improvements in a sustainable way.

Package and Benefits:

• Dynamic Environment: You will be working in a fast-paced, future-thinking agile company where your contributions make a real difference.
• Culture: Be part of a fantastic team that values diversity, innovation, collaboration and excellence.
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme
• Employee well-being and community support groups
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: 

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.