Demand Planner – Impulse


Join Our Supply Chain Team at The Compleat Food Group!


Our Supply Chain department is thrilled to announce a fantastic opportunity for a Demand Planner – Impulse, to join our team in Redhill, Surrey.


As a valued member of our team, you'll collaborate seamlessly with passionate professionals who are dedicated to achieving our collective objectives.


Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.


Our team of over 5,000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.


Why join us as a Demand Planner at The Compleat Food Group?

Joining The Compleat Food Group as a Demand Planner offers a unique and exciting opportunity for you to thrive in a role that values ownership, growth, and collaboration. As a Demand Planner, you will play a pivotal role in ensuring the efficient and effective management of our product demand contributes to the overall success of our organisation.

Working Hours:

Your working hours are Monday to Friday from 08:30 to 17:00. We also offer the possibility of hybrid work-from-home arrangements.


Your Duties Will Include:

  • Exception lines – Closely monitor performance of exception lines (promotions, new lines, range changes & delists) to ensure forecast is as accurate as possible.
  • External Events. Pro-actively forecast for all demand impacting events in a timely manner (E.g. Easter, Christmas, Bank Holidays)
  • Monitor EPOS and adjust customer forecasts as necessary to ensure supply.
  • Work alongside production sites – ensuring planners are informed of any significant changes in demand in a timely fashion.
  • Communicate effectively to customers, (e.g. weekly collaborative meetings and daily interaction) and key stake holders around the business.
  • Ensure account KPI’s are maintained to set targets.


Your Skills and Experience:

  • Strong communicator (both verbal and written).
  • Knowledge of forecasting systems
  • Advanced Excel skills
  • Good organisational skills with the ability to meet tight deadlines
  • Strong attention to detail
  • Ability to deliver excellent service – both internal and external relationships are managed to the best of your ability
  • A strong team player
  • Able to influence and negotiate at all levels to achieve the best outcomes


  • Hybrid working
  • Free parking
  • Online benefits platform
  • Enjoy 33 days holiday (inclusive of bank holidays)
  • Training and career development
  • Contribute to the community with 2 volunteering days a year
  • Secure your future with our company pension plan


The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.

We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do.

Recruitment Agencies:

We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies.