Account Manager – Manchester

Account Manager – Manchester (Field-Based, Hybrid)

Location: Manchester & surrounding areas
Department: Sales
Salary: £30,000–£35,000 + Commission
Package: Company car or car allowance
Work Type: Hybrid (field-based role – Manchester-based candidates only)
Reports to: Area Sales Manager

About Us

At Harvey & Brockless, part of The Compleat Food Group, we supply exceptional artisan and speciality foods to chefs, restaurants, and food businesses across the UK. With an ever-growing product portfolio and a people-first culture, we’re expanding our commercial team with a dedicated Account Manager in the Manchester area.

The Role

This is not your typical sales role. We're looking for someone who’s genuinely passionate about food and has experience within the foodservice, hospitality, or wholesale sectors. Whether you’ve been front-of-house, in a food buying role, or behind the pass as a chef, we value your insight and industry knowledge.

If you're a chef or hospitality professional who's tired of the long hours, evenings, and weekend shifts but still love the food industry — this could be an exciting career move. You'll stay close to the world you’re passionate about, but in a new, rewarding capacity. Several members of our current sales team come from culinary backgrounds, so you’ll be in great company.

This is a hybrid, field-based position, so you’ll need to be based in or near Manchester, and comfortable travelling to visit customers regularly.

Key Responsibilities

• Manage and grow a portfolio of existing customers across the Manchester region
• Identify and approach potential new customers to increase market presence
• Build strong, trust-based relationships — becoming a true partner to your customers
• Coordinate customer orders with internal teams across production, warehouse, and distribution
• Act as the key point of contact for any queries, issues, or opportunities
• Keep customer records and activity logs updated in CRM/operating systems
• Work closely with purchasing and production to align supply with customer demand
• Support new product introductions and seasonal launches relevant to your customers
• Deliver against agreed sales and margin targets
• Offer value through product training, demos, or menu support where needed
• Maintain compliance with food safety, hygiene, and quality regulations

What We’re Looking For

Experience:

• Strong food industry knowledge is essential
• Background in foodservice, hospitality, FMCG, or food wholesale ideal
• Experience managing customer relationships or a keen interest in transitioning into sales
• Comfortable working with internal teams (e.g. supply chain, customer service)
• Understanding of food safety or compliance is a bonus

Skills & Attributes:

• A real passion for food and a desire to share that with others
• Excellent communication and relationship-building skills
• Commercial mindset — understands pricing, value, and margins
• Organised, detail-oriented, and proactive
• Able to manage multiple accounts and adapt to customer needs
• Comfortable using CRM or order management tools
• Approachable, down-to-earth, and customer-focused

What’s On Offer

• Salary: £30,000–£35,000 (depending on experience)
• Commission scheme
• Company car or car allowance
• Hybrid working – flexible between field, home, and occasional office days
• Autonomy and ownership of your territory
• A welcoming and supportive team, many of whom come from hospitality or culinary backgrounds
• Real progression opportunities within a growing, people-led food group