Quality Manager

Join Our Technical Team at The Compleat Food Group!

We’re excited to offer an incredible opportunity for a Quality Manager to join our dedicated and professional Technical team in Doncaster!

Who We Are:

At The Compleat Food Group, we're on a mission to create delectable food that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we believe in savouring every bite whilst making a positive impact.

Our team of over c.6,500 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Squeaky Bean, and Unearthed.

Role Details:

Working Hours: Monday – Friday, flexible hours

Role Type: Permanent, Full Time Role

Location: Thorne, Doncaster

Salary: Up to £36,400

Your Duties Will Include:

• Lead and manage the Quality Assurance team across all shift patterns
• Chair shift handovers and quality meetings; attend daily operations meetings
• Plan and allocate resources to meet production targets within defined parameters
• Manage plant shutdowns to ensure food safety standards, including low micro and gluten-free compliance
• Implement, monitor, and review quality systems to meet agreed safety and quality standards
• Track, analyse, and present technical KPIs weekly to drive continuous improvement
• Support operations through daily meetings and regular factory walkabouts
• Ensure GMP, CCP, and internal audits are completed as scheduled
• Maintain compliance with company policies and procedures, taking corrective action where required
• Lead investigations into incidents, non-conformances, and customer complaints in a timely manner
• Manage site logs and reporting systems (stock on hold, foreign bodies, non-conformance, GMO)
• Support consumer complaint investigations, cleaning validations, and annual allergen validations
• Oversee monthly traceability exercises to completion
• Collaborate cross-functionally (engineering, production, warehouse) to drive quality standards
• Participate in customer and BRC audits
• Coordinate pest control activities and related review meetings
• Maintain Quality Assurance Standards documentation
• Attend HACCP and Gluten-Free team meetings
• Support the Technical Manager and carry out ad hoc investigations and duties

About You:

• Experience in a Quality Supervision / Management role within food manufacturing 
• HACCP Experience (Level 3+)
• Food Safety (Level 3 +) 
• Internal Auditing Experience including BRC and Retailer auditing experience.
• Customer focused 
• Excellent organisation skills and the ability to prioritise individual and team workload
• Familiar with global Food Safety Standards BRC V8 +TESCO TFS and other retailer standards
• Pragmatic approach to problem solving
• Knowledge of microbiological requirements, transfer roues and controls
• Knowledge of retailer requirements, alerts and technical documentation
• High level of computer system packages (excel, word)
• Up to date knowledge of food legislation and its interpretation

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing, and career growth:

Financial & Lifestyle Benefits

• Salary Sacrifice Schemes – including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points – available at selected sites

Health & Wellbeing

• 24/7 access to GroceryAid for free financial, emotional, and practical support
• Physical Wellbeing Hub – free on-demand exercise classes, gym discounts 

• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support – from mindfulness to lifestyle resources
• Financial wellbeing tools – including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme  to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups – including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: 

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.