QA Supervisor (Day Shift – Maternity Cover)

£31,400 pro rata

At The Compleat Food Group we’re on a mission to create tasty food that’s better for people and the planet, we call it ‘Food to Feel Good’.

Our fantastic people are what make this possible. They are passionate about creating delicious products for UK consumers, leading retailers and our exciting, market leading brands.

When you work at The Compleat Food Group you’ll become part of a diverse, friendly team who take pride in the food they produce and have fun doing it. And, when you’re ready to take the next step, we’ll give you all the support you need to build your skills and progress to the next stage of your career.

We are recruiting for a Senior QA Supervisor to work on the Day Shift to cover 10-12 months maternity leave, to carry out QA, technical and supervisory responsibilities at our site in Clitheroe.

You will be responsible for for:

  • Aiding in the retaining of the ‘AA+’ grade from the British Retail Consortium.
  • Working with production to ensure paperwork is correct and accurate traceability is maintained
  • Supporting all customer visits from the technical side of the business
  • Continually train and develop the production team and the QA operatives working in the factory on anything technically related
  • Continually monitor shelf life samples, to ensure the protection of the business and our customers
  • Micro analysis trending and performance
  • Generating KPIs 
  • Being our product Quality ‘Champion’ covering everything from Specs to Quality to Aesthetics of the product

The role of a Senior QA Supervisor is a very varied role which include duties:

  • Supporting and assisting with BRC preparation 
  • Completing audit preparation (Internal and Unannounced (Standard, Customer, Legal Requirements) 
  • Actively working on Customer Complaints Reduction
  • Maintaining the Quality Management System
  • Providing Quality/ Food Safety Training to Production teams
  • Management of pest control site visits and non-conformance close outs
  • Production date checks
  • Swab results 
  • Be part of a team which is focused towards 100% adherence to plan 
  • Keeping abreast of all new Technical Information relating to the factory and all associated with it
  • Develop a training plan/procedure for each department 
  • Control and monitor all aspects of High Care hygiene & GMP ensuring product safety
  • Develop further the Factory Standards – Fabric/Flow/Control
  • Attend weekly Reviews –  with QA Manager, Technical Manager, Supervisors
  • Raw Material Issues, Shelf Life Results and Product Quality


Typical Core Factory Duties 

  • Drive factory hygiene and quality standards
  • Manage Environmental Swabbing Plan
  • Manage paperwork compliance checks
  • Manage Taste Panel Results
  • Manage GMP, Glass & Plastic Audits
  • Manage relevant non-conformances
  • Investigate customer complaint and raise supplier complaints
  • Create and prepare Procedures, Forms and product Quality Standards
  • Record and report technical KPIs
  • Coordinate product trials 
  • Carry out intake checks of products and materials delivered to site


Coach Production to enable them to:

  • Follow all running sequences (Allergen), control Material Usage Variance (Life) and adhere to CCP’s
  • Train factory staff on any required procedures
  • Ensure all Operatives are aware and accountable for the Role in the Quality System 
  • Maintain food safety through coaching of staff at all levels
  • To take responsibility for factory cleanliness 
  • Product Quality – Ensure compliance against customer specifications and attributes



  • Level 3 Food Safety and Hygiene
  • Level 3 HACCP

Key Skills:

  • Microbiology
  • Metal Detection higher level knowledge 
  • Strong attention to detail and accuracy, i.e. paperwork
  • Must be able to communicate effectively across departments and work well with others
  • Good English (written, verbal) and good basic numeracy
  • Ability to work in an organised, methodical manner
  • Good IT skills 
  • Ability to understand & apply the requirements stated by line manager of; current applicable food legislation, BRC Global Standard, and customer codes of practice
  • Analytical abilities
  • Able to coach on procedures and process, when non-conformance is identified


  • Free onsite parking
  • Long service awards
  • 2 Volunteering days a year
  • Company pension
  • Staff shop every Friday
  • Training & Development 
  • High street and Online retailers discount scheme
  • Well Being support groups

What we need from you:

  • Good understanding of English
  • Self-motivated with the ability to work with minimal supervision
  • An understanding of Health & Food safety
  • A positive attitude
  • Good attendance & punctuality
  • Flexibility in swapping shifts if required to cover holidays/absence

Working Hours: 10:00 – 18:30 (5 out of 7 working days)

The Compleat Food Group are proud to build an inclusive  and respectful culture where all our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.


We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do. 

Recruitment Agencies We have an active and trusted Preferred Supplier List to assist us if required. 

We do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies.