Commercial Executive – 12 Month Fixed Term Contract

Join Our Successful Commercial Team at The Compleat Food Group!

Our Commercial department is thrilled to announce a fantastic 12 Month Fixed Term opportunity to cover as a Commercial Executive, joining our brilliant team in Stockton on Tees at our Wynyard Offices.

You will quickly establish yourself as an integral part of The Compleat Food Group Commercial Customer team, fulfilling key responsibilities to become the go-to contact for our customers.

Providing accurate analytical support to the commercial team, driving strategic direction for TCFG and our customers. Collaborating closely with our internal supply chain, category, NPD, and the site teams to ensure a two-way flow of information that identifies opportunities to enhance our performance to our customers.

Commercial Executive's hold a key role in our business providing an important support function to our internal supply chain and commercial team by highlighting issues affecting sales, waste, and other key metrics. 

Who We Are:

At The Compleat Food Group, we're on a mission to create great tasting affordable food that people love to eat, that not only brings joy to your taste buds but also extends love to our planet. We fondly refer to it as 'Food to Feel Good' because we are not just dedicated to producing the freshest and highest quality food to people's dining tables, we are committed to doing so in a sustainable and responsible way. 

Our team of over almost 5,000 remarkable individuals forms the core of all that we undertake. Their genuine passion drives the creation of delectable products for UK consumers, prominent retailers, and our thrilling market-leading brands such as Wall's Pastry, Pork Farms, Vadasz, Squeaky Bean, and Unearthed.

Working Hours:

The working hours in this role are Monday to Friday 8:30am to 5pm, with a 4pm finish on a Friday!

Travel will occasionally be a requirement to attend meetings across other TCFG sites, so a driving licence is required.

What you will be doing:

You will be responsible for supporting the Commercial team with delivering excellent service across customer accounts. Including administrative support to the senior management team with analysis, data gathering and report writing.

• Analysis of sales performance reports
• Working with Commercial Managers to support with administrative tasks and reports
• Proactive and helpful approach to problem solving across customer accounts
• Delivering excellent service with all aspects of account interaction
• Provide data analysis for senior leadership team, collating information for meeting reports, data gathering, etc.

• To establish yourself as an integral part of The Compleat Food Group Commercial team
• To be the custodian of the internal and external Retailer data for all areas of TCFG supply and relevant non-supply areas. 
• To provide analytical support to the commercial team, which will be integral in driving strategic direction for TCFG & our customers. 
• Work closely with the internal supply chain, category, and NPD and site teams to ensure there is a two-way supply of information sharing that drives opportunities to enhance performance. 
• Provide support to internal supply chain & commercial team to highlight issues affecting sales, waste and other key metrics. 
• To represent TCFG in front of our customers in a professional manner befitting of a world class supplier. 

Responsibilities:

• Preparing weekly reports 
• Promotion Management, Forecasting, and Analysis both Internally and Externally  
• Setting up and maintaining product information
• Maintaining product forecasts across all lines, working with Supply Chain to ensure forecast accuracy.  
• Attend Store visits as required to ensure that products are ranged correctly with a high level of availability, while seeking out newness and changes in stores  
• Manage processes with NPD 
• Support the organisation of customer meetings, visits and exhibitions and attend relevant customer meetings to grow your experience and enhance relationships 
• Monitor and challenge Customer service levels, communicating with all stakeholders  
• Pricing Management, ensuring systems are aligned with the correct costs 
• Co-ordinate samples and couriers 

Knowledge and Skills/Training/Experience 

Must: 

• Be highly numerate with a logical & analytical approach to problem solving. 
• Excellent customer service skills
• Be PC Literate & have working expertise of Microsoft Excel & PowerPoint.   
• Have experience of using data management systems  
• Have excellent communication, presentation skills both verbal & written. 
• Have the ability to work under pressure with desire to ‘go the extra mile’.  
• Possess strong organisational skills & ability to prioritise workload. 
• Be able to demonstrate ability to use initiative & exceed expectations. 
• Driving Licence

Benefits:

• 33 Days annual leave (pro rata)
• 2 Employee Volunteering Days per year
• Online and High-street retailer discount scheme 
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
• Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
• Online Wellbeing benefits
• Paid Annual HRT Prescription Fee
• Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
• Holiday Discounts via Online Retail Discount

If you pride yourself on customer service, care about getting your work right first time and this role sounds like something you would be interested in developing your skills in, please send your CV over as soon as possible. This role is available to start straight away on a 12 month Fixed Term Contract.

The Compleat Food Group are proud to have built an inclusive and respectful culture where our colleagues feel safe, supported and valued. A place where they can bring their whole selves to work to achieve exceptional results and thrive.

We continue to attract diverse talent into our teams, because we know greater diversity leads to exceptional results and provides a better working life. That’s why we’re committed to ensuring Fairness, Equity, Inclusivity, and Respect in all that we do.

Recruitment Agencies:

We have an active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies.